Terms and Conditions/Privacy Policy

Minerva Company Overview

Minerva serves the citizens of US.

Minerva SMS Alerts Service Description

The SMS Alerts service gives you the option to receive text messages from Minerva on your mobile device. After you opt into SMS Alerts, Minerva will send you text messages to bring an event to your attention, such as an overdue item or a hold ready for pickup. Contact the library for specific information about when you'll receive alerts.

You can choose to opt out of the SMS Alerts service at any time.

Pricing: Message and data rates may apply.

Short Code Information

All Minerva Alert services are originated from short codes 82453 or 35143. You will never receive any content from Minerva from any other source.

Service/Help info

To get help with the Minerva SMS Alert text message service, you may email us at support@maineinfonet.org.

You can also request our contact information from your mobile phone at any time by sending a text message with the word HELP to 82453 or 35143

Opt In/Opt-Out info

To opt out from the Minerva Alerts, send a text message with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE to 82453 or 35143 from your mobile phone and we will unsubscribe you from our service. You will not receive any additional text messages via your mobile phone.

You may also opt out by logging into your patron record and updating your patron record.

Frequency of program service

Minerva Alert is a monthly subscription service. Minerva will send SMS alerts whenever you have new items that have become available for you to pick up. Message frequency is based on profile. Although Minerva does not charge for this service, message and data rates may apply.

Carriers supported on the program